FAQs

No, you don’t need to. You can make purchases and check out as a guest everytime.

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.

Key in the voucher code at the field “Voucher Code” and click “Add” in your Shopping Cart page before proceeding to check out. Please note that we are unable to manually apply the voucher code to your order if you have missed keying it during check out. Kindly ensure that all information is correct before confirming your purchase.

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

It is very beneficial for you if you create an account with Pakistani Apparel. You will get notifications of latest news from us. Whenever you shop with us in future again you will get discount upto 10% on your next order.

All the dresses are brand-certified and 100% original. We do not sell replicas in any way.

We only sell stitched dresses (we don’t sell unstitched dresses).

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.

Unfortunately, we are not giving cash on delivery.

We are providing free delivery in all over Pakistan for 1 kg. But if your parcel package is more than 1 kg weight than extra charges will be applied 250 Pkr/Package

All orders will be processed within 2 working days, excluding weekends and public holidays. Time stated is based on Singapore Time (UTC/GMT +8hours).

The Standard courier delivery time frame is approximately 5 working days and the Express courier is approximately 3 working days from the time of placing your order. This is applicable only to all Singapore deliveries. For all international deliveries, the time taken is dependent on our logistics partners and their affiliates.

We can offer worldwide delivery via our couriers via DHL, DX and Skynet Services. For Worldwide shipping the delivery charges will be applied as per area

A return happens in circumstance of deficient or an erroneous thing is gotten by the customer. A return are going to be prepared provided that the thing sent back to Pakistani Apparel isn’t harmed by the purchaser and has not been utilized. Return is possible only if the dress has any stitching problem in it or dress is defected cut from anywhere.

NOTE: No queries will entertain if the problem is with size or color

Custom made dress are non-returnable.

The dress on Sale can’t be returned.

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

After receiving the parcel if there is any problem with the dress, customer is advised to inform us immediately within 3 hours after receive your dress. You call directly go to our customer service WhatsApp or Email. We will not entertain any return request afterwards. Return Claim Processing time is 8 days.

All dresses mention code and names. Enter the exact code / name within the search bar found on the site and it will help you find your favorite dress as you want. In case you do not get results, this indicates that the item is no longer available.

You can subscribe our newsletter via email.

We use Removable Pakistani Apparel collar tag as we bind the dress so it is just for marketing purpose. We join 100% original products as they were.